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Microsoft Dynamics CRM 2013 Unleashed by Marc Wolenik

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Working with New Leads

When working with new leads, the default business process will start automatically and attach itself to the Lead (as shown in Figure 8.18). If you have a business need to work only with Leads (or any other entity) and don’t want to have a business process associated with them, you have the following options:

Image Remove the Lead entity from any business process

Image Remove or deactivate any Lead business processes

Image Create a new Business ...

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