Quotes, Orders, and Invoices

Microsoft Dynamics CRM includes functionality for working with Quotes, Orders, and Invoices, as follows:

Image Quote—A proposed offer for products or services for an existing customer. The Quote can include specific payment terms, a discount, and delivery terms.

Image Order—An accepted Quote.

Image Invoice—A billed Order.

Additional features apply to these entities:

Multiple pricing lists/models

Line-item discounting based on volume, ...

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