Introduction

It’s here!

That was our first thought when Microsoft finally introduced Microsoft Dynamics CRM 2013 in late 2013.

After many months of rumors and speculation about what might be included in the final product, including several “leaked” announcements (purposefully by Microsoft at their Worldwide Partner Conference in July) showing the new interface and screens, Microsoft brought forth an iteration of Microsoft Dynamics CRM that does many things:

Image Brings to parity (and in many cases surpasses) its interface and functionality with its rival, Salesforce.com, via its new flow interface

Introduces a new flexible pricing model for organizations ...

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