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Microsoft Dynamics CRM 2011 Unleashed by Rajya Bhaiya, Marc Wolenik, Damian Sinay

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Chapter 26: Web Services

Web Services Fundamentals

Microsoft Dynamics CRM 2011 uses the now common Service Oriented Architecture (SOA) concept for extensibility, which implements a series of Web Services to provide extensibility support. By using these web services, we can integrate other applications and systems with Microsoft CRM, as well as extend its capabilities.

Web services are based on Simple Object Access Protocol (SOAP) messages. This protocol uses Extended Markup Language (XML), which provides usability through Hypertext Transfer Protocol (HTTP) communication transports.

In simple terms, this gives applications and systems an easy way to communicate ...

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