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Microsoft Dynamics CRM 2011 Unleashed by Rajya Bhaiya, Marc Wolenik, Damian Sinay

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Chapter 21: Reporting and Dashboards

Charts and Dashboards

CRM 2011 introduces a new way to represent data—native charts that can be also integrated into Dashboards, which provides a better representation of the data for some cases.

The first part of this chapter talks specifically about general charts, and then we’ll discuss Dashboards, of which charts comprise a majority of how Dashboards work.

Charts

Charts are a new way to show data graphically in the following graphics types:

• Column

• Bar

• Line

• Pie

• Funnel

The core entities come with predefined charts that can be displayed by clicking on the entity from the sidebar ...

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