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Microsoft Dynamics CRM 2011 Unleashed by Rajya Bhaiya, Marc Wolenik, Damian Sinay

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Chapter 16: Solution Concepts

Microsoft Dynamics CRM 2011 implements a new concept for extensibility called solutions that improves a mechanism for deployments of virtually any kind of system customization.

Solutions Explained

Previous versions of Microsoft Dynamics CRM allowed only for the customization of entities that you were able to export and import in one single XML file, but other customizations, such as reports, templates, and plug-ins had to be deployed separately. Microsoft realized that partners and clients were having a hard time trying to maintain CRM customizations because they usually involve modifying entities’ ...

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