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Microsoft Dynamics CRM 2011 Unleashed by Rajya Bhaiya, Marc Wolenik, Damian Sinay

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Chapter 1: New Features of Microsoft Dynamics CRM 2011

With more than 500 new features (and counting!), this release of Microsoft Dynamics CRM is very exciting. We have taken a handful of some of the best and newest features and attempted to highlight them in this chapter. To be honest, however, one of the best features isn’t even listed, ...

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