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Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

Video Description

This course covers the following topics in order to prepare students for the Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician exam: Identifying cause of and resolving desktop application issues, identifying cause of and resolving networking issues, managing and maintaining systems that run Windows 7 client, supporting mobile users. and identifying cause of and resolving security issues.

Table of Contents

  1. Module 1: Installing, Upgrading, and Migrating to Windows 7
    1. Introduction To Exam 685 Windows 7 Enterprise Desktop Support Technician 00:04:52
    2. Introduction To Installing Upgrading And Migrating To Windows 7 00:02:03
    3. Windows 7 Pre - Installation Requirements 00:16:11
    4. Installing Windows 7 - Part 1 00:10:15
    5. Installing Windows 7 - Part 2 00:15:02
    6. Installing Windows 7 - Part 3 00:04:48
    7. Overview Of Image Based Installations - Part 1 00:13:09
    8. Overview Of Image Based Installations - Part 2 00:16:25
    9. Overview Of Image Based Installations - Part 3 00:11:58
    10. Configuring Application Compatibility 00:05:44
    11. Chapter 1 Summary 00:02:06
  2. Module 2: Configuring Disks And Device Drivers
    1. Introduction To Configuring Disks And Device Drivers 00:01:33
    2. Managing And Maintaining Disks - Part 1 00:10:34
    3. Managing And Maintaining Disks - Part 2 00:12:17
    4. Managing And Maintaining Disks - Part 3 00:11:27
    5. Installing And Configuring Device Drivers 00:16:07
    6. Chapter 2 Summary 00:01:32
  3. Module 3: Configuring File Access And Printers
    1. Introduction To Configuring File Access And Printers 00:01:32
    2. Overview Of Authentication And Authorization 00:05:31
    3. Managing File Access - Part 1 00:11:46
    4. Managing File Access - Part 2 00:08:24
    5. Managing Shared Folders - Part 1 00:11:35
    6. Managing Shared Folders - Part 2 00:08:44
    7. Configuring File Compression 00:07:59
    8. Managing Printing 00:11:59
    9. Chapter 3 Summary 00:01:45
  4. Module 4: Indentifying And Resolving Log on Problems
    1. Introduction To Indentifying And Resolving Logon Problems 00:01:55
    2. Understanding Authentication 00:12:26
    3. Managing Computer Accounts 00:14:10
    4. Additional Network Services - Part 1 00:09:07
    5. Additional Network Services - Part 2 00:08:01
    6. Troubleshooting User Properties 00:08:55
    7. Resolving Logon Issues 00:11:59
    8. Chapter 4 Summary 00:02:43
  5. Module 5: Configuring Network Connectivity
    1. Introduction To Configuring Network Connectivity 00:02:01
    2. Configuring T C P I P Connectivity - Part 1 00:15:09
    3. Configuring T C P I P Connectivity - Part 2 00:04:35
    4. Configuring T C P I P Connectivity - Part 3 00:12:49
    5. Automatic I P Address Allocation 00:11:28
    6. Name Resolution 00:07:15
    7. Wireless Networking - Part 1 00:12:50
    8. Wireless Networking - Part 2 00:07:32
    9. Wireless Networking - Part 3 00:07:14
    10. Chapter 5 Summary 00:01:43
  6. Module 6: Troubleshooting Network Issues
    1. Introduction To Troubleshooting Network Issues 00:01:10
    2. Troubleshooting Network Connectivity - Part 1 00:13:32
    3. Troubleshooting Network Connectivity - Part 2 00:14:26
    4. Troubleshooting Network Connectivity - Part 3 00:13:42
    5. Troubleshooting Name Resolution - Part 1 00:10:17
    6. Troubleshooting Name Resolution - Part 2 00:13:26
    7. Troubleshooting Name Resolution - Part 3 00:09:59
    8. Troubleshooting Network Printing - Part 1 00:12:37
    9. Troubleshooting Name Resolution - Part 2 00:08:20
    10. Troubleshooting Name Resolution - Part 3 00:11:02
    11. Chapter 6 Summary 00:01:41
  7. Module 7: Mobile Computing And Remote Access
    1. Introduction To Mobile Computing And Remote Access 00:02:16
    2. Configuring Mobile Computer And Device Settings 00:13:20
    3. Using Remote Control Tools 00:11:46
    4. Configuring And Troubleshooting Remote Access - Part 1 00:11:41
    5. Configuring And Troubleshooting Remote Access - Part 2 00:14:55
    6. Configuring And Troubleshooting Remote Access - Part 3 00:14:40
    7. Configuring And Troubleshooting Remote Access - Part 4 00:04:44
    8. Configuring Branch Cacheanaging Computer Accounts 00:11:09
    9. Chapter 7 Summary 00:02:04
  8. Module 8: Securing Windows 7 Desktops
    1. Introduction To Securing Windows 7 Desktops 00:02:33
    2. Overview Of Security Management - Part 1 00:15:27
    3. Overview Of Security Management - Part 2 00:11:20
    4. Overview Of Security Management - Part 3 00:09:11
    5. User Account Control 00:12:21
    6. Application Restrictions - Part 1 00:10:24
    7. Application Restrictions - Part 2 00:12:12
    8. Configuring The Windows Firewall - Part 1 00:06:35
    9. Configuring The Windows Firewall - Part 2 00:11:32
    10. Configuring The Windows Firewall - Part 3 00:13:47
    11. Configuring The Windows Firewall - Part 4 00:10:44
    12. Securing And Troubleshooting Internet Explorer - Part 1 00:14:24
    13. Securing And Troubleshooting Internet Explorer - Part 2 00:09:24
    14. Securing And Troubleshooting Internet Explorer - Part 3 00:13:22
    15. Chapter 8 Summary 00:02:27
  9. Module 9: Optimizing And Troubleshooting Performance And Reliabilty
    1. Introduction To Optimizing And Troubleshooting Performance And Reliabilty 00:01:01
    2. Overview Of Performance And Reliability Tools - Part 1 00:16:11
    3. Overview Of Performance And Reliability Tools - Part 2 00:09:05
    4. Optimizing Performance - Part 1 00:13:13
    5. Optimizing Performance - Part 2 00:11:35
    6. Dealing With Hardware Failure 00:12:56
    7. Chapter 9 Summary 00:01:31
  10. Module 10: Maintaining Windows 7 Desktops
    1. Introduction To Maintaining Windows7 Desktops 00:02:04
    2. Troubleshooting Utilities - Part 1 00:09:33
    3. Troubleshooting Utilities - Part 2 00:12:13
    4. Troubleshooting Utilities - Part 3 00:08:37
    5. Troubleshooting Utilities - Part 4 00:07:14
    6. Backing Up And Restoring Data 00:06:38
    7. Using System Restore 00:07:52
    8. Configuring Windows Update 00:13:22
    9. Chapter 10 Summary 00:01:34
    10. Outro 00:03:53