Uptime Service Level Agreement

Earlier we talked about fault isolation and the benefits of a microservices architecture in avoiding a situation where one component of an application would take the entire application down. We mentioned the need to isolate our services from dependent services to avoid and contain any kind of faults in those services. Because the application itself is composed of a number of services, one of the things to consider is the combined SLA (Service Level Agreement) of those services.

Image Service Level Agreement (SLA)

An SLA is part of a contract that defines expected levels of service offered by a service or application. ...

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