Michael Allen's 2009 e-Learning Annual

6.5. SOME ANSWERS

To obtain needed information, trainers should be doing some research into the business issues that the company has. Here is an action list:

1. Determine business objective repositories.

2. Identify performance barriers to success.

3. Determine links between issues and performance.

4. Discard environmental, cultural, or conditional issues.

5. Consider resource capabilities.

6. Consider importance of outcome.

7. Identify target interventions with "the biggest bang for the buck."

We should be finding out who has the problems worth solving before going off and solving some. We should be identifying how issues translate into money for the company and ignoring the things we can do nothing about. We should make sure that we can put the program together, ensure ...