12.6. REFERENCES

Allen, M. (2002). Michael Allen's guide to e-learning: Building interactive, fun, and effective learning programs for any company. San Francisco: Pfeiffer.

Brown, J.S., & Duguid, P. (2000). The social life of information. Boston: Harvard Business School Press.

Conner, M.L., & Clawson, J.G. (2004). Creating a learning culture: Strategy, technology, and practice. Cambridge, UK: Cambridge University Press.

Cross, J. (2007). Informal learning: Rediscovering the natural pathways that inspire innovation and performance. San Francisco: Pfeiffer.

Cross, J., & Dublin, L. (2002). Implementing e-learning. Alexandria, VA: ASTD.

Gery, G. (1991). Electronic performance support systems: How and why to remake the workplace through the strategic ...

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