9.4. BOTTOM-LINE: E-LEARNING IS ABOUT CHANGE
e-Learning represents change to employees, to front-line supervisors, to mid-managers, to senior management, and to all the supporting organizations. Even though it might just be delivering one e-learning course, it still is a change in the organization. Employees who are used to having time away from their desks and work and who enjoy spending time with colleagues and an instructor may resent having to learn from a computer. Trainers who feel valued for their platform skills may feel threatened and wonder whether they will be replaced. Managers who have always controlled access to training and information by knowing who was in what class and when may feel undermined when their employees can now learn ...
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