PART IIIMESSAGE RECEIVED

Part II explained the two problems exacerbating business communication. Part III provides solutions. It’s time for us to embrace simpler language and superior tools. I’ll introduce three progressive organizations that have moved from theory to practice. They have slayed the e-mail dragon once and for all.

This part includes the following chapters:

  • Chapter 6: Don’t Call It a Paradigm: Guidelines for Effective Business Communication
  • Chapter 7: Words and Context: Building a Solid Communication Foundation
  • Chapter 8: Life Beyond E-Mail: How Progressive Organizations Are Using New Tools to Enable More Effective Collaboration and Communication

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