Cover by Indi Young

Safari, the world’s most comprehensive technology and business learning platform.

Find the exact information you need to solve a problem on the fly, or go deeper to master the technologies and skills you need to succeed

Start Free Trial

No credit card required

O'Reilly logo

Chapter 12. Alignment and Gap Analysis

Now that you have completed the mental model, you can put it to use. You have had a chance to learn more about the people you are designing for. You have illuminated the weak spots in your understanding and removed your assumptions. You are ready to innovate.

One application is to use the diagram as a roadmap for future development. Use it to frame questions about what areas to address and to provide a sandbox for creative ideas, an environment where “luck” and “magic” can happen. Double-check plans to see if they match needs. Because the ...

Find the exact information you need to solve a problem on the fly, or go deeper to master the technologies and skills you need to succeed

Start Free Trial

No credit card required