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Mental Models by Indi Young

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Chapter 10. Create the Mental Model

After combing and grouping, building the mental model is almost a relief. The structure for the diagram already exists in your grouped document. All you need to do is render it as a diagram, and then spend time with stakeholders and other team members reviewing and polishing it.

The format of the diagram is malleable. In fact, the data behind the diagram can be grouped together in different ways to represent other concepts, such as workflow. The main point of the horizontal format that I use is to match features and content to each tower easily. I purposely don’t ...

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