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Mental Models by Indi Young

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Chapter 3. Who? Mental Model Team Participants

Whom should you include when choosing the members of your team during the mental model process? What kinds of skills do you need? Who will contribute and in what way? There are three basic types of participants: the project leader, the practitioners doing the research and analysis, and the project guides—stakeholders who review the work periodically, ensure it takes into account the details specific to each of their departments, and direct the focus of the project. This chapter outlines the ideal situation and encourages you to reach out to those with whom you might not normally work.

Project Leader

A researcher, information architect, ...

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