SEVEN

Problem-Solving Meetings

The most common and often the most important type of meeting is the problem-solving meeting. There are ways to hold these meetings so that they work well, but most problem-solving meetings wander around in circles. People forget that the purpose is to define the problem clearly, find a solution that everyone agrees with, and then to take action.

Here are some ideas for a successful problem-solving meeting.

Define the Problem Clearly

It is amazing how often it is that each person in the meeting has a different definition of the problem under discussion. This wastes an enormous amount of time.

Instead, ask, “What exactly is the problem?” Words are important. Clearly define the problem in writing, on paper, or even ...

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