Chapter 7

Stakeholders

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Figure 5: Stakeholders

The Dilemma of Multiple Roles

Issue: Nonprofit leaders experience the push and pull of inhabiting multiple roles as they interact with different stakeholders—clients, staff, community leaders, different types of funders, board members, volunteers, partners, collaborators, and public officials. With some stakeholders the balance of power is equal and with others it is not. The dynamics of these relationships are nuanced and therefore require abundant sensitivity and emotional intelligence.

Why it matters: The quality of these relationships impact the organization's ability to achieve its goals. So ...

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