References

1. Albert, W., & Dixon, E. (2003). Is this what you expected? The use of expectation measures in usability testing. Proceedings of Usability Professionals Association 2003 Conference, Scottsdale, AZ.

2. Albert, W., Gribbons, W., & Almadas, J. (2009). Pre-conscious assessment of trust: a case study of financial and health care web sites. Human factors and ergonomics society annual meeting proceedings, 53, 449–453. Also <http://www.measuringux.com/Albert_Gribbons_Preconsciousness.pdf>.

3. Albert W, Tedesco D. Reliability of self-reported awareness measures based on eye tracking. Journal of Usability Studies. 2010;5(2):50–64.

4. Aldenderfer M, Blashfield R. Cluster analysis (quantitative applications in the social sciences) Beverly Hills, ...

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