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Measuring the Success of Leadership Development by Patricia Pulliam Phillips, Phd, Jack J. Phillips, Phd, Rebecca Ray, Phd

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9

Measuring ROI in a Supervisory Leadership Development ProgramIAMGOLDLisa Parker and Caroline Hubble

This case was prepared to serve as a basis for discussion rather than an illustration of either effective or ineffective administrative and management practices.

Abstract

In response to its first employee engagement survey, IAMGOLD Corporation designed and implemented the comprehensive Supervisory Leadership Development Program (SLDP). The objective is to build a leadership pipeline while developing supervisory capabilities to engage, empower, and support employees. The program is highly visible, linked to key business objectives, and requires ...

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