Table of Contents
Part I: The ROI Methodology: A Credible Approach to Evaluating Employee Engagement
Chapter 1 The Importance of Employee Engagement
A Model for Engagement Implementation
Chapter 2 A System for Measuring the Impact and ROI
How and Why Engagement Fits With ROI
Types of Data for the ROI Methodology
Selecting Programs for ROI Analysis
Chapter 3 Alignment of Engagement Programs and Evaluation Planning
Achieving the Proper Alignment
Chapter 4 Data Collection at All Levels
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