References for Part I

BlessingWhite. (2009). Coaching Conundrum 2009 Global Executive Summary.

International Coach Federation. http://www.coachfederation.org/. (August 25, 2011)

Merriam-Webster Dictionary. http://www.merriam-webster.com/dictionary/coach

(August 15, 2011)

Phillips, J.J. (1983). Handbook of Training and Measurement Methods. Houston: Gulf Publishing.

Phillips, J.J. (1997). Return on Investment in Training and Performance Improvement Programs. Houston: Gulf Publishing.

Phillips, J.J. and B. Aaron. (2008). Isolation of Results. San Francisco: Pfeiffer.

Phillips, J.J. and P.P. Phillips. (2008). Beyond Learning Objectives: Develop Measurable Objectives That Link to the Bottom Line. Alexandria, VA: ASTD Press.

Phillips, P.P. (2010a). ...

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