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Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI by Patricia P. Pulliam

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5

Reporting Results

THE IMPORTANCE OF REPORTING RESULTS

This final step in the ROI Methodology is critical. Evaluations of coaching programs are meaningless endeavors if the results of the evaluation are never communicated. Communicating the evaluation results of the coaching program allows for improvement and provides the necessary feedback to those interested in the outcomes of the coaching programs. In this way, others in the organization can understand the value the coaching programs bring to the organization. Communication can be a sensitive issue—there are those who will support the coaching program regardless of the results. There are ...

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