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Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI by Patricia P. Pulliam

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3

Isolation of Coaching Effects

WHY ISOLATING COACHING EFFECTS IS CRITICAL

Isolating the effects of a coaching program on business impact data is one of the most challenging, yet necessary, steps in the ROI Methodology. When addressed credibly, this step links the coaching process directly to business impact.

Other Factors Are Always Present

In almost every situation, multiple factors affect business results. During the time that coaching programs are implemented, many other functions within the organization may be attempting to improve the same metrics addressed by coaching program. For example, marketing and sales programs are designed to impact ...

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