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Measuring for Success: What CEOs Really Think About Learning Investments by Patricia Pulliam Phillips, Jack J. Phillips

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Chapter 11

Partnering with Business Executives

Connecting Lessons Learned to Successful Practices

Developing a productive relationship with business leaders is a win-win situation. A productive relationship creates value by helping the business achieve goals while providing direction and guidance for the learning and development team. When operating effectively, business impact can be significant and enables CLOs to have a seat at the table.

Establishing an effective collaborative relationship with management is the best route to success with learning and development programs. Input from the management team is an integral part of the process. ...

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