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Measuring for Success: What CEOs Really Think About Learning Investments by Patricia Pulliam Phillips, Jack J. Phillips

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Appendix D

Analysis of the Survey Results

Attempting to do the impossible, we conducted a CEO survey aimed at obtaining direct feedback about the success of learning and development from a significant number of CEOs in large organizations. To our knowledge, no significant data has come from these elusive groups, although many one-to-one interviews are presented in profiles in magazines, but rarely do they discuss specifics on results. Surveys of this nature are often directed to heads of learning and development, where they are asked about their impression of the results their executives want, instead of obtaining this information directly from ...

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