Measuring and Improving Social Impacts

10Social Impact Measurement Maturity

Ultimately, the goal of performance measurement is to increase your impact. The most effective way to do this is through careful measurement and management of your organization’s projects. If your social impact measurement system is mature, it can provide you with a better understanding of how you are investing your resources and the specific results they are producing. And it can provide the information you need for careful and dynamic management of activities that is responsive to outcomes, needs, and changes in the environment. In this chapter, we introduce a five-level model that you can use to describe and evaluate your current social impact measurement system and to generate ideas about how you could ...