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Measuring and Enhancing the Student Experience by John Richardson, Chenicheri Sid Nair, Mahsood Shah

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Chapter 12

Using Learning Analytics to Assess Student Engagement and Experience

Abstract

Student surveys have been used by universities for many decades. Paper-based and online surveys are systematically used to assess the quality of teaching, learning and other supports. In some institutions staff–student liaison committees, focus groups and other forums are used to provide an opportunity for student feedback. The increased use of technology and social media has enabled students to engage in learning, which in turn provides opportunities for institutions to assess student behaviour. The use of online learning technologies allows institutions to gain new insights on student engagement and enables institutions to assess academic risk and predict ...

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