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Measuring and Enhancing the Student Experience by John Richardson, Chenicheri Sid Nair, Mahsood Shah

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Chapter 3

Student Feedback

Shifting Focus From Evaluations to Staff Performance Reviews

Abstract

Student evaluations of teaching and the unit of study have been used in most Australian universities for more than two decades. The main aim of such evaluations is to monitor student perceptions of teaching and unit quality and to identify areas of good practice and areas needing improvement. The results of such evaluations are used by some institutions to review academic staff performance and to identify professional development needs. In some universities, recent government policies in Australian higher education related to quality assurance and performance-based funding using teaching quality measures such as student satisfaction or experience have ...

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