Copyright
Issue 9110
C O N S U L T I N GA U T H O R S:Dana Gaines RobinsonJames C. RobinsonPartners in Change, Inc.2547 Washington Road,Suite 720Pittsburgh, PA 15241Tel.: 412.854.5750
Dana Gaines Robinson and James C. Robinson are, respectively, founder/president and chairman of Partners in Change, Inc. Widely known in the HRD field, their consulting work focuses on performance improvement in the workplace. Some of their clients include PNC Bank, Steelcase, and Petro-Canada.
Editorial Staff for 9110
Editor
Barbara Darraugh
ASTD Internal Consultant
Catherine Fisk
Revised 1997
Editor
Cat Sharpe
Designer
Steven M. Blackwood
Copy Editor
Kay Larson
Reprinted 2000
Info-line is a series of “how-to” reference tools; each issue is a concisely written, practical guidebook ...
Get Measuring Affective and Behavioral Change—Evaluation & Research now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.