MCITP Self-Paced Training Kit (Exam 70-686): Windows® 7 Enterprise Desktop Administrator

Appendix B. About the Authors

Craig Zacker is a writer, editor, and educator whose computing experience began in the days of teletypes and paper tape. After moving from minicomputers to PCs, he worked as a network administrator and desktop support technician while operating a freelance desktop publishing business. After earning a Masters Degree in English and American Literature from New York University, Craig supported fleets of Windows workstations and was employed as a technical writer, content provider, and Webmaster for the online services group of a large software company. Craig is the author of Windows Small Business Server 2008 Administrator’s Pocket Consultant (Microsoft Press, 2009) and the Microsoft Official Academic Curriculum textbook ...