MCITP 70-622 Exam Cram: Supporting and Troubleshooting Applications on a Windows Vista® Client for Enterprise Support Technicians

Acknowledgments

I have enjoyed working in a field that I have always considered to be my hobby. It is a great satisfaction earning a living by basically working on improving the skills of my hobby. Beginning in the early 1990s, I took my hobby seriously. I worked long hours and in the process read a library full of books, provided consulting and lecturing, and earned certifications starting with Novell, Microsoft, Lotus Notes, Cisco and more recently, VMware. Consulting and training others on the various products from these market-leading vendors has given me a wealth of knowledge in understanding what it takes to learn a product and help others understand it, too. Working in the IT field for nearly two decades, I had no idea I would end up spending ...