CHAPTER 11
The Law of Expectations
The Impact of Suggestion
What gets measured, gets done.
—PETER DRUCKER
We can influence reality. Although I am not recommending you do this, just visualize this happening. Select a coworker and get three or four other people in on the prank. You approach her and say, “Are you sick, you don’t look well.” She will probably say, “Nope. I’m OK.” The next colleague approaches her and says, “You look a little pale. Are you sick?” She responds, “No, I’m ok.” The third person approaches her and says, “You look a little green. Are you sick?” She now might say, “Yeah, I am feeling a little under the weather.” Finally, ...
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