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Maximizing Your Sales with Microsoft® Dynamics™ CRM 2011 by Adam Kachinske, Timothy Kachinske, Edward Kachinske

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Chapter 19. Managing Users and Security Roles

Creating users

Creating a user in an on-premise deployment follows a slightly different process than the one outlined in this chapter. In an on-premise deployment, Microsoft Dynamics CRM uses active directory users for authentication to the database. In Microsoft Dynamics CRM Online, new users are authenticated with the Windows Live ID. The instructions in this chapter are valid for Microsoft Dynamics CRM Online.

Task A Adding a new user

Before you can add a new user, make sure that you have licensing to do so. If you have a 10 user license to Microsoft Dynamics CRM, adding the 11th user won’t work. Disabling a user, which is covered later in the chapter, will ...

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