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Maximizing Your Sales with Microsoft® Dynamics™ CRM 2011 by Adam Kachinske, Timothy Kachinske, Edward Kachinske

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Chapter 5. Outlook Integration

Installing the Outlook plugin

If you run CRM in Internet Explorer, then you don’t need to install any files on your computer. If you want to run CRM in Outlook, however, you will need to install the Outlook plugin.

Task A Installing the plugin

Installing the CRM for Outlook plugin follows a pretty straightforward process. Simply run the install file and follow the steps. You can download the installation file in the Resource Center within CRM, or ask your administrator.

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