CHAPTER 11
Organizational Change Management
“Today, systems thinking is needed more than ever because we are becoming overwhelmed by complexity. Perhaps for the first time in history, humankind has the capacity to create far more information than anyone can absorb, to foster far greater interdependency than anyone can manage, and to accelerate change far faster than anyone’s ability to keep pace. Certainly the scale of complexity is without precedent. All around us are examples of ’systemic breakdowns.’”
—Peter Senge, The Fifth Discipline
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