Reinstalling the Agent on a Windows Endpoint

Perform the following steps to reinstall the Agent on a Windows machine:

  1. From the CLI, change the directory to the agent bin directory:
cd C:\epops-agent\bin
  1. Stop the agent by running:
C:\epops-agent\bin> ep-agent.bat stop
  1. Remove the agent service by running:
C:\epops-agent\bin> ep-agent.bat remove
  1. If you are completely removing the client and are not going to reinstall it, delete the data directory by running:
C:\epops-agent> rd /s data
  1. If you are completely removing the client and are not going to reinstall it, delete the epops-token file using the CLI or Windows Explorer:
C:\epops-agent> del "C:\ProgramData\VMware\EP Ops agent\epops-token"
  1. Uninstall the agent from the Control Panel ...

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