chapter TWO
The Origins and Consequences of Turbulence
Chapter One provided you a rationale for why building adaptive capacity is essential for sustaining high performance as turbulence increases. We noted that our field research on several hundred organizations revealed how higher levels of agility and resiliency—both critical dimensions of adaptive capacity—are associated with higher organization competitiveness and profitability. Being able to take advantage of opportunities quickly and avoid damaging collisions with events can translate directly into improved profitability and competitiveness, particularly when others are not able to do so as quickly and effectively.
We stated that strategically building the five capabilities associated with ...
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