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Mastering the Instructional Design Process by Stephen B. King, Marsha King, Bud Benscoter, William J. Rothwell

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Chapter TenPlanning Noninstructional Interventions

According to Instructional Design Competencies: The Standards (2013), instructional designers should be able to (Koszalka, Russ-Eft, and Reiser 2013, 50) “plan noninstructional interventions (advanced). This is an advanced competency and it includes three performance statements, all of which are advanced.” The performance standards include: “(1) Identify which, if any, noninstructional interventions are appropriate (for example, performance support, knowledge management, personnel selection, job redesign, incentive systems) (advanced); (2) Justify why noninstructional interventions are appropriate (advanced); (3) Create design specifications for noninstructional interventions (advanced)” (Koszalka, Russ-Eft, and Reiser 2013, 50).

This chapter provides additional information about this competency. It provides useful information about identifying which noninstructional interventions are appropriate, justifying them, and creating design specifications for them.

The world is full of many problems. But solving those problems can be reduced to two key options. One option is to change individuals by equipping them with new knowledge, skills, or attitudes. That approach calls for an instructional intervention. Another option is to change the organizational environment in which individuals carry out their work. Since management does (or should) control most environmental factors of organizations in which people carry out their work and ...

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