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Mastering the Instructional Design Process by Stephen B. King, Marsha King, Bud Benscoter, William J. Rothwell

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Chapter OneAn Overview of Instructional Design

Instructional design means more than literally creating instruction. It is associated with the broader concept of analyzing human performance problems systematically, identifying the root causes of those problems, considering various solutions to address the root causes, leveraging organizational and individual strengths, and implementing the interventions in ways designed to minimize the unintended consequences of action. Instructional design encompasses the preparation of work-related instruction and other strategies intended to improve worker performance. It does not mean throwing training at all problems or mindlessly plugging content into virtual templates.

As we use the term, instructional design is (1) an emerging profession, (2) focused on establishing and maintaining efficient and effective human performance, (3) guided by a model of human performance, (4) carried out systematically, (5) based on open systems theory, and (6) oriented to finding and applying the most cost-effective solutions to human performance problems and discovering quantum leaps in productivity improvement through human innovation. We follow the International Board of Standards for Training, Performance, and Instruction (IBSTPI) by making basic assumptions about instructional design and competencies associated with it. (See Exhibit 1.1.) In this chapter, we will explore each of the six characteristics identified above to lay the groundwork for the remainder ...

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