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Mastering the Ethical Dimension of Organizations

Book Description

With the use of exercises, reflective prompts and case studies, Mastering the Ethical Dimension of Organizations offers a practice-based approach to developing the skills critical to responding ethically to organizational dilemmas. Starting from the premise that ethical issues within organizations rarely come ‘packaged’, this book encourages an understanding of ethics beyond organizational compliance systems or codes of conduct. Instead, it argues that our ability to respond ethically requires ethical perception, moral imagination and discernment akin to aesthetic judgement; capabilities it fosters through a clear, programmed approach. Engagingly and accessibly written by a leading communicator in the field, this book will be essential for postgraduate students of business, management or leadership. Human resource management professionals, corporate responsibility managers and those in other organizational roles will also find this to be an insightful resource.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Contents in brief
  5. Full contents
  6. Acknowledgements
  7. 1 Groundings
    1. Welcome . . .
    2. How does it work?
    3. A few more thoughts about underpinning assumptions
    4. Travelling companions
    5. Key definitions and theoretical starting points
    6. Deontological frameworks: it’s the principle that counts!
    7. Considering the greater good: utilitarian approaches
    8. It’s character that matters: an introduction to virtue ethics
    9. Relational approaches to ethics
    10. Moral consideration
    11. Finally, a word about mastery
  8. LEVEL I FOUNDATIONAL PRACTICES
    1. 2 Paying attention
      1. A story from the Zen tradition
      2. Noticing your ‘outer arc of awareness’
      3. Factors that influence the ‘outer arc of awareness’
      4. Exploring your ‘inner arc of awareness’
      5. Schemas: the inner architecture of perception
      6. Bringing inner and outer arcs of awareness together
    2. 3 Asking artful questions
      1. The importance of questions
      2. Kinds of questions
      3. Roadblocks to asking questions
      4. The story of Parsifal
      5. Turning the tables: asking questions when you are the powerful one
      6. Becoming an artful questioner
      7. Questions to practise
      8. Comportment is everything
  9. LEVEL II PERCEPTUAL PRACTICES
    1. 4 Developing moral perception
      1. What does perceiving correctly actually entail?
      2. Embodied perception
      3. Aspects of the individual that influence moral perception
      4. Moral drift
      5. Organizational influences on moral perception
      6. Concluding considerations
    2. 5 Developing moral imagination
      1. Case Study 5.1: Brite Technologies
      2. Adam Smith’s notion of ‘sympathy’
      3. Sympathy in action: the case of the Japanese firm EISAI
      4. Johnson’s view of moral imagination
      5. Moral intensity
      6. Case Study 5.2: Eon Group Technologies
      7. Developing a caring imagination
      8. Moral imagination and systems thinking
      9. Case Study 5.3: the Grameen Bank
      10. Concluding reflections
  10. LEVEL III PRACTICES TOWARDS ACTION
    1. 6 Building blocks for ethical action
      1. Negative capability
      2. How do you <i xmlns="http://www.w3.org/1999/xhtml" xmlns:epub="http://www.idpf.org/2007/ops" xmlns:m="http://www.w3.org/1998/Math/MathML" xmlns:svg="http://www.w3.org/2000/svg" xmlns:ibooks="http://vocabulary.itunes.apple.com/rdf/ibooks/vocabulary-extensions-1.0">do</i> &#8216;negative capability&#8217;? ‘negative capability’?
      3. Case Study 6.1: the Cuban missile crisis
      4. Choosing your moment: the ethics of ‘timing’
      5. Case Study 6.2: the Branch Davidians in Waco, Texas
      6. The second aspect of <i xmlns="http://www.w3.org/1999/xhtml" xmlns:epub="http://www.idpf.org/2007/ops" xmlns:m="http://www.w3.org/1998/Math/MathML" xmlns:svg="http://www.w3.org/2000/svg" xmlns:ibooks="http://vocabulary.itunes.apple.com/rdf/ibooks/vocabulary-extensions-1.0">kairos</i>: appropriate quality of action: appropriate quality of action
      7. Practising caring habits
      8. Putting together the building blocks for action
    2. 7 Taking ethical action
      1. Case Study 7.1: <i xmlns="http://www.w3.org/1999/xhtml" xmlns:epub="http://www.idpf.org/2007/ops" xmlns:m="http://www.w3.org/1998/Math/MathML" xmlns:svg="http://www.w3.org/2000/svg" xmlns:ibooks="http://vocabulary.itunes.apple.com/rdf/ibooks/vocabulary-extensions-1.0">The Scent of a Woman</i>
      2. Aristotle: action based on virtue
      3. Aristotle’s second guideline: converse with wise others
      4. Case Study 7.2: Krishna on the battlefield
      5. Building good character
      6. Francisco Varela’s idea of ‘ethical know-how’
      7. Moral courage
  11. LEVEL IV ETHICS IN THE ORGANIZATION AND BEYOND
    1. 8 Navigating organizational systems ethically
      1. The nature of organizations
      2. Organizational culture
      3. Case Study 8.1: Amazon
      4. Organizational structure
      5. Compensation and performance management practices
      6. Acting ethically and acting politically
      7. Organizational politics
      8. Tempered radicals
    2. 9 Ethics beyond the organization: stakeholders and intercultural contexts
      1. Stakeholder theory
      2. Corporate social responsibility (CSR)
      3. Are CSR-based activities always ethical?
      4. Case Study 9.1: mining in the Huasco Valley, Chile
      5. Ethics in an international context
      6. Ethical differences between cultures: what is the cause?
      7. Dimensions of culture
      8. Supply chain issues
      9. The ethics of selling – <i xmlns="http://www.w3.org/1999/xhtml" xmlns:epub="http://www.idpf.org/2007/ops" xmlns:m="http://www.w3.org/1998/Math/MathML" xmlns:svg="http://www.w3.org/2000/svg" xmlns:ibooks="http://vocabulary.itunes.apple.com/rdf/ibooks/vocabulary-extensions-1.0">who</i> do you sell do you sell <i xmlns="http://www.w3.org/1999/xhtml" xmlns:epub="http://www.idpf.org/2007/ops" xmlns:m="http://www.w3.org/1998/Math/MathML" xmlns:svg="http://www.w3.org/2000/svg" xmlns:ibooks="http://vocabulary.itunes.apple.com/rdf/ibooks/vocabulary-extensions-1.0">what</i> to? to?
      10. Bribery
      11. Conclusion
    3. 10 Continuing the journey towards ethical mastery
      1. Practise, practise, practise
      2. Practise <i xmlns="http://www.w3.org/1999/xhtml" xmlns:epub="http://www.idpf.org/2007/ops" xmlns:m="http://www.w3.org/1998/Math/MathML" xmlns:svg="http://www.w3.org/2000/svg" xmlns:ibooks="http://vocabulary.itunes.apple.com/rdf/ibooks/vocabulary-extensions-1.0">what</i>? The P-A-I-R model? The P-A-I-R model
      3. Holistic approaches to ethical mastery – from ‘<i xmlns="http://www.w3.org/1999/xhtml" xmlns:epub="http://www.idpf.org/2007/ops" xmlns:m="http://www.w3.org/1998/Math/MathML" xmlns:svg="http://www.w3.org/2000/svg" xmlns:ibooks="http://vocabulary.itunes.apple.com/rdf/ibooks/vocabulary-extensions-1.0">phronesis</i>&#8217; to &#8216;crazy wisdom&#8217;’ to ‘crazy wisdom’
      4. Keeping the quest for ethical mastery alive
      5. Finally . . .
  12. References
  13. Glossary
  14. Index