Foreword
To all of our customers. . .
Wow—it's been almost 14 years now since the announcement was made for this new product from Microsoft: Microsoft Systems Management Server (SMS) 1.0. The original charter was to "provide easier and more cost-effective management of desktop hardware and software throughout large-scale computing systems, easing what has been one of the most expensive and time-consuming aspects of client-server computing and enabling customers to run their businesses more effectively." To do this, SMS 1.0 boasted features such as hardware and software inventory, software distribution and installation, performance monitoring and analysis, and troubleshooting. It's safe to say that, although that charter and those features still ...
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