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Mastering Software Project Requirements by Barbara Davis

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Establishing Metrics and Benchmark

The purposes of establishing metrics and benchmarks within business analysis are: to provide a set of quantifiable measures that can be used to increase the accuracy of project estimation; assess return on investment for the business analysis activities; assess continuous improvements initiatives; improve tactical project governance; assess the performance of resources, projects, and techniques against the benchmarks; and to create tangible performance improvement scales and goals.

It is one thing to recognize that requirements need to change and improve, but then completely another to target exact areas for ...

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