Chapter 19 Extended Voice Functionality

As organizations start to migrate their enterprise telephony to Microsoft Skype for Business, they often require more functionality than is available within the core Enterprise Voice (EV) functionality. To fulfill the most common of these requirements, Microsoft has provided the following extended voice functions: dial-in conferencing, Response Groups, Call Park, and unassigned numbers.

For organizations that require additional functionality, a number of independent software vendors (ISVs) provide applications designed for Microsoft Skype for Business; you can find additional details of these and other third-party applications in Chapter 23, “Skype for Business 2015 Development.”

In this chapter, ...

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