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Mastering ServiceNow by Martin Wood

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Exploring the CI

In addition to initiating the identification of the device, the Classification record also launches several Exploration probes. For a Linux machine, this consists of 11 probes, while for a Windows Server 2012, up to 14 probes may be launched.

Some of these probes have conditions. For instance, Discovery may have detected in the Classification stage that the Windows machine is a HyperV host. This will cause the MID server to look for virtual machines and their associated networking.

Understanding exploration probes

Exploration probes are relatively straightforward since they follow the typical pattern that we've seen so far. The probes may run commands on the machine, perhaps by using an API to get information, pulling in a file, ...

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