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Mastering ServiceNow by Martin Wood

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Building a portal with CMS

The CMS uses standard web technologies to create a user-friendly and accessible interface. HTML and CSS are used to define layouts, style content, and display information.

Note

This chapter assumes that you have a working knowledge of CSS and HTML. There are many resources on the Internet that will teach the basics.

The Mozilla Developer Network (MDN), which can be found at https://developer.mozilla.org/, is a great place to start.

A CMS implementation is approached slightly differently than other configurations. Building a portal involves more graphic design than a ServiceNow development. So, the first step often involves building wireframe diagrams that mock up what the site might look like on paper. This generally includes ...

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