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Mastering ServiceNow by Martin Wood

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Synchronizing with Team Development

Update Sets and the App Creator rely on the administrator to identify a container that holds the configuration. In contrast, Team Development compares the current instance with another and determines the differences between them. Changes from the remote system can be pulled down and applied, or your changes can be pushed to it, making it similar to source control systems such as Git or Concurrent Versions System (CVS).

Having a parent

The first step in Team Development is to identify the parent instance.

Typically, the instances are organized into a hierarchy. Every instance is set to have a single parent, with production at the top of the tree. A particular instance may have multiple children.

This hierarchy, ...

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