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Mastering ServiceNow by Martin Wood

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Packaging with the App Creator

The App Creator provides a faster, simpler way to build applications quickly, easily, and with useful defaults. It also gives us a mechanism to package it up, with any associated configuration, possibly to be exported as an Update Set.

Tip

When an application is created, a new entry is made in the Application Picker in the System Menu. This works like an Update Set; when you do a configuration, it gets recorded against that application.

ServiceNow also divides all out-of-the-box functionality into applications, making it easy for you to identify where a record came from. Navigating to System Applications > ServiceNow Applications lets you view the breakdown.

Note

Plugins are used to define an out-of-the-box ServiceNow ...

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