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Mastering ServiceNow by Martin Wood

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Chapter 7. Securing Applications and Data

Data is often one of the most important assets of a business, and your ServiceNow instance is likely to contain a lot. The following list highlights some reasons why protecting data is important:

  • Stolen financial information can create loss of revenue, customers and partners, as well as leading to fines or legal action
  • Personally Identifiable Information (PII) must be protected to ensure that data privacy laws and the privacy of your employees are respected
  • Information regarding the separation of duties and authority checking, such as during approvals and when updating other sensitive information
  • Knowledge-based information, such as trade secrets and other intellectual property

Security should be included from ...

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