Conquer ServiceNow by getting to grips with the power behind the platform
This book will help you to understand the fundamentals behind the ServiceNow platform. Throughout the book, we develop a simple example application that is designed to highlight the key capabilities of ServiceNow.
In the initial chapters, we build our foundations, walking through the data model, exploring how to write effective code to implement business logic, and avoiding the pitfalls that come with flexibility and choice in client-side scripting.
Then, we explore the Task table, a powerful kick-start to any application. To head off potential problems, we look at debugging and diagnosis techniques. And finally, we think about automation and orchestrationhow ServiceNow can help control the rest of your IT environment. Packed with hints, tips, and examples, this book helps you to master ServiceNow quickly and efficiently.
What You Will Learn
Dig into the foundations of the ServiceNow platform and build powerful custom applications
Design feature-rich, responsive, automated workflow systems
Leverage the vast capabilities of ServiceNow to super-power your business
Design powerful data-driven applications
Control information flow and apply business logic with Business Rules
Explore the working of the Task table
Integrate and exchange data with people and systems
Create and secure your systems with proper access control
Discover and automate other IT systems
Downloading the example code for this book. You can download the example code files for all Packt books you have purchased from your account at http://www.PacktPub.com. If you purchased this book elsewhere, you can visit http://www.PacktPub.com/support and register to have the files e-mailed directly to you.